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Arbor Acres United Methodist Retirement Community

1250 Arbor RoadWinston SalemNC 27104
(336) 724-7921
3/5
Overall CMS Rating
6 Certified Beds
Non Profit - Corporation Ownership Type
Winston Salem, NC Location
345573 CMS Certification #

What to know about Arbor Acres United Methodist Retirement Community

Arbor Acres United Methodist Retirement Community has a 3-star overall CMS rating. Its strongest area in the current CMS data is health inspections, where it receives 4 out of 5 stars. Its weakest area is staffing, where it receives 1 out of 5 stars.

Questions families may want to ask:

  • Families may want to ask about current nurse staffing levels, weekend coverage, and registered nurse (RN) availability, as CMS data shows a 1-star staffing rating for this facility.
  • Families may want to ask how this facility monitors resident outcomes and what steps it takes to improve clinical quality measures.

Strengths and watch items

Positive signals

  • 4-star health inspection rating
  • No CMS abuse icon shown in the current data
  • Medicare certified

Watch items

  • 1-star staffing ratingFamilies may want to ask about current nurse staffing levels, weekend coverage, and registered nurse (RN) availability.
  • 2-star quality measure rating
  • Nonprofit corporation ownershipFamilies may want to ask about operator structure and accountability.

About Nurse Staffing

Staffing hours can help families understand how much nursing time is reported per resident, but they do not capture every aspect of care quality. Below is how Arbor Acres United Methodist Retirement Community compares to city, state, and national averages. CMS gives this facility a 1-star staffing rating.

Staffing Type (Per Resident/Day) This Facility City Avg
(n=3)
State Avg
(n=401)
National Avg
(n=14083)
Registered Nurse (RN) Hours 0.44h 0.50h 0.61h 0.68h
LPN/LVN Hours 0.18h 0.75h 0.89h 0.86h
Total Licensed Nurse Hours 0.64h 1.25h 1.50h 1.54h
Nurse Aide/CNA Hours 0.62h 1.59h 2.32h 2.33h
Total Nursing Staff Hours 1.16h 2.85h 3.82h 3.87h

Questions to ask about staffing

  • How many RNs are typically on duty during the day, evening, overnight, and weekends?
  • How does weekend staffing compare with weekday staffing?
  • What is the facility’s staff turnover rate?
  • How quickly are call lights typically answered?
  • How are staffing levels adjusted for residents with higher care needs?

Staffing values are based on CMS Provider Data Catalog data available in HealthRankings. Current staffing can change, so families should verify directly with the facility and CMS Care Compare.

Inspections and enforcement

CMS inspection and enforcement records can help families understand recent citations, penalties, and follow-up actions. These records are one part of evaluating a nursing home and should be reviewed alongside staffing, quality measures, and direct conversations with the facility.

Detailed inspection and enforcement records are not currently available in HealthRankings for this facility. Check CMS Care Compare or contact the facility for the latest inspection information.

Detailed records are not currently available in HealthRankings for this facility. Check CMS Care Compare or contact the facility for the latest inspection information.

Inspection and enforcement data are based on CMS public datasets available in HealthRankings. Data may lag current facility status. Verify directly with CMS Care Compare and the facility.

Nearby nursing homes

Families often compare several nursing homes before choosing care. Here are nearby certified nursing homes you may want to review.

Facility Distance Overall Staffing Inspection Quality Beds
Willow Valley Center for Nursing and Rehabilitatio
Winston-Salem, NC
0.8 mi 1★ 2★ 1★ 2★ 230
The Oaks
Winston-Salem, NC
2.2 mi 1★ 1★ 2★ 2★ 131
Silas Creek Rehabilitation Center
Winston Salem, NC
2.5 mi 5★ 3★ 5★ 3★ 90
Brookridge Retirement Community
Winston-Salem, NC
2.6 mi 4★ 1★ 4★ 5★ 77

Nearby facilities are selected from certified nursing homes in HealthRankings using available location data. Distance is approximate and should not be the only factor in choosing care.

Quality Metrics & Clinical History

Data sourced from the CMS Provider Data Catalog. Click standard accordions below to expand historical tracking.

Quality Ratings

Overall Star Rating Overall star rating (1-5 stars) based on the three sub-category ratings: health inspections, nurse staffing, and patient clinical quality measures.
3/5
Recent history
  • 3/5
  • 3/5
Health Inspection Rating Rating derived from the number, scope, and severity of health deficiencies found during standard inspections and complaint investigations.
4/5
Recent history
  • 4/5
  • 4/5
Quality Measure Rating Rating based on clinical performance measurements indicating how well the facility cares for resident physical and clinical needs.
2/5
Recent history
  • 2/5
  • 2/5
Staffing Rating Rating based on total nurse staffing hours (CNA + LPN + RN) and registered nurse (RN) hours per resident day.
1/5
Recent history
  • 1/5
  • 1/5

Staffing

Aide Hours per Resident/Day Average time worked by certified nursing assistants (CNAs) per resident, per day. 0.57
Recent history
  • 0.57 h
  • 0.62 h
LPN Hours per Resident/Day Average time worked by licensed practical/vocational nurses (LPNs/LVNs) per resident, per day. 0.18
Recent history
  • 0.18 h
  • 0.18 h
RN Hours per Resident/Day Average time worked by registered nurses (RNs) per resident, per day. 0.44
Recent history
  • 0.44 h
  • 0.48 h
Total Licensed Hours per Res/Day Total combined hours worked by RNs and LPNs per resident day. 0.61
Recent history
  • 0.61 h
  • 0.64 h
Total Nurse Hours per Res/Day Total combined nurse staffing hours (RN + LPN + CNA) per resident day. 1.19
Recent history
  • 1.19 h
  • 1.16 h
Physical Therapist Hours/Res/Day Average physical therapist hours provided to residents per day. 0.07
Recent history
  • 0.07 h
  • 0.06 h

Facility Status

Abuse Icon A warning icon flagged by CMS when a facility is cited for abuse or neglect that caused harm or has high potential for harm. No
Resides in Hospital Indicates if this nursing home is located within a hospital campus or building. No
Continuing Care Ret. Community Continuing Care Retirement Community — offers multiple levels of care (independent living, assisted living, nursing care) on one campus. Yes

Certifications

Provider Type The type of government program participation: Medicare, Medicaid, or both. Medicare
Ownership Type Legal status of the operating entity (e.g., Non-Profit, For-Profit Corporation, Government Owned). Non profit - Corporation

Questions to ask about this nursing home

What does the CMS overall rating mean for Arbor Acres United Methodist Retirement Community?

CMS gives Arbor Acres United Methodist Retirement Community an overall rating of 3 out of 5 stars in the data available in HealthRankings. The overall rating is based on CMS inputs including health inspections, staffing, and quality measures. Families should use it as one starting point, not the only factor in choosing care.

What should families ask about staffing at Arbor Acres United Methodist Retirement Community?

CMS data shows a 1-star staffing rating. Families may want to ask about current nurse staffing levels, weekend coverage, RN availability, staff turnover, and how staffing changes across day, evening, and overnight shifts.

What should families review in the inspection history?

Detailed inspection records are not currently available in HealthRankings for this facility. Families should check CMS Care Compare or contact the facility directly to review recent inspection results and any related corrective actions.

How should families interpret quality measure ratings?

Quality measure ratings reflect CMS clinical quality measures, such as resident care outcomes reported through CMS data. Arbor Acres United Methodist Retirement Community has a 2-star quality measure rating in the current HealthRankings data. Families should review this alongside inspections, staffing, and direct conversations with the facility.

How does Arbor Acres United Methodist Retirement Community compare with nearby nursing homes?

HealthRankings lists nearby certified nursing homes so families can compare CMS ratings, staffing, inspection ratings, quality ratings, bed counts, and approximate distance. Nearby options are comparison points, not recommendations.

What does ownership type mean?

CMS lists Arbor Acres United Methodist Retirement Community as Non Profit - Corporation. Ownership type describes the legal/operator structure reported in CMS data. It does not, by itself, determine quality, but families may want to ask who operates the facility and who is responsible for resident care oversight.

Where does the data on this page come from?

HealthRankings uses public CMS Provider Data Catalog data and related CMS nursing home datasets. Data may lag current facility conditions, so families should verify current information with CMS Care Compare and the facility.

Location & Map